Experienced Staff
We have highly qualified mechanics who have been rebuilding transmissions and torque converters for more than 30 years. We guarantee that with just the machine’s serial number, every customer will receive the proper unit for their equipment, rebuilt and ready for years of service.
Customer Support
Our staff is available to answer any questions during the installation and operation of every transmission or torque converter unit. Our experts will provide advice, troubleshoot or answer questions during the life of our products.
Anytime you need a problem diagnosed, our specialists can help talk you through it. If you have a problem or need a quote, our representatives are available by phone 24/7. We stand by our products with ongoing, comprehensive customer support.
Onsite Service
We offer exchange by mail or onsite removal and installation by our professionals. Our specialists will come to your location, remove the old transmission and install the new transmission. Representatives are also available to answer any follow-up questions later by phone or email.
Price
Our components are competitively priced and come with a one year warranty. There are no hidden charges or fees. The price quote you receive over the phone is the price you pay. With just the part number, our technicians can provide a price quote in less than 5 minutes.
We also offer discounts for multiple sales and package deals. We accept every core exchange in “as is” condition and don’t require any core changes, unlike many of our competitors.
International Sales
Our staff is experienced in handling international sales and export shipments. We understand the proper packaging and crating, including the correct quality of wood, required for all international shipments.
Delivery
We offer immediate delivery straight to customers across the county and across the world.
We understand that in the construction and heavy equipment business, losing time isn’t acceptable. So to help reduce downtime, our service expedites the delivery of all rebuilt components.
Because of our large inventory, most orders are ready for immediate delivery. We can ship in-stock components by the next day. For all components our average ship time is between 2-3 days depending on the specific product.
In most cases, orders are delivered by Tradewater Machinery’s own delivery fleet right to your dock. If we are unable to use our fleet, we use a reliable and efficient shipping company to expedite orders.
